← Shipping Guide
Free Warehouse Storage for Your Parcels Up to 30 Days

📦 Cargo2SG Warehouse Storage Policy
| Warehouse | Free storage | After the free period |
|---|---|---|
| Guangzhou warehouse (all parcels) | 30 days from parcel arrival | Small parcels (≤ 0.1 CBM): S$2/day per 0.5 CBM · Bulky parcels (> 0.1 CBM): S$3/day per 0.5 CBM · Minimum charge 0.5 CBM |
| Singapore collection points (self-collection) | 3 days from arrival in Singapore | S$12/day per CBM |
✅ Guangzhou warehouse
- Free storage for 30 days from the day your parcel arrives, so you have plenty of time to finish shopping and consolidate your parcels.
- After 30 days, storage fees apply as shown in the table above.
✅ Singapore collection points
- If you choose self-collection, your parcels are kept free for 3 days after they arrive in Singapore.
- After 3 days: S$12 per day per CBM.
- Please plan to collect your parcels promptly.
⚠️ Abandoned / Unclaimed Parcels
- Items left 2+ weeks beyond the free period in any warehouse will be marked as abandoned
- Cargo2SG will notify customers to claim items
- Storage fees may be waived if claimed (we are very forgiving in case customers are forgetful)
- Unclaimed for 2+ months: item will be disposed of
🏢 Corporate Clients and Peak Seasons
- Single shipping orders ≥ 10 CBM are treated as corporate shipping:
→ Discounted shipping
→ Priority processing - During peak seasons (618, Double 11, Double 12, pre-CNY), free storage in Guangzhou is limited to 7 days due to warehouse space.
- Very large shipments (e.g. > 25 CBM): free storage is also limited to 7 days.
🔔 Plan deliveries to our Guangzhou warehouse accordingly during peak periods.
Questions about this? Our team replies quickly on WhatsApp.



