Value-added Service: Free Alipay Payment & Top-up services

User Guide: Alipay “Pay for You” Service via Taobao (Desktop Version)

For Desktop & Laptop Users Only
📱 If you’re using the Taobao mobile app, please refer to our separate guide:
“How to Arrange Cargo2SG to Pay via Taobao App.”

🔹 About This Service

Cargo2SG offers a free “Pay for You” service through Alipay for all registered users.

✅ No service fee (Typical agents charge 2%)
💱 Exchange rate based on Alipay’s real-time rate
⏱️ Same-day processing for requests made before 4 PM
📲 Our Cargo2SG Alipay ID will be sent to you via WhatsApp upon request

🔸 Option 1: From Shopping Cart

Step 1: Go to Your Cart and Proceed to Payment

Log in to Taobao.com on a desktop or laptop.
Go to your Shopping Cart (购物车).
Select the items you want to buy.
Click “Check Out” (结算).

Step 2: Confirm the Delivery Address

Make sure the shipping address matches Cargo2SG’s warehouse address.
You can find this in your Cargo2SG User Center.

📌 Example: 广东省广州市白云区人和镇岗尾村太岗公路493号一楼之 Your User-ID
⚠️ Use the latest warehouse address from your Cargo2SG account.

Step 3: Choose “Let a Friend Pay”

Scroll down and check the box: “Let a Friend Pay for Me (朋友代付)”.
Click “Submit Order (提交订单)”.

Step 4: Enter Alipay Info

On the next screen, enter the Alipay account provided by Cargo2SG.
In the message/note field, include your Cargo2SG User ID.

🔸 Option 2: From “Purchased Items” (If Order Already Placed but Unpaid)

Step 1: Access Your Orders

Log in to Taobao.
Go to My Taobao (我的淘宝) → Purchased Items (已买到的宝贝).
Tick the unpaid orders.

Step 2: Combine Orders and Request Friend Payment

Click “Combine Orders and Let a Friend Pay (合并代付)”.
Continue as in Option 1: Enter Alipay ID and your Cargo2SG User ID.

✅ Final Step: Notify Cargo2SG

After arranging the “Let a Friend Pay” option:

Send a screenshot of the payment screen
OR
Send a message with:
- Your Cargo2SG User ID
- The amount to be paid

📲 Message us on WhatsApp
(Our Alipay ID will be provided to registered users via WhatsApp.)

💱 Payment & Exchange Rate Details

The amount will be deducted in SGD from your Cargo2SG account.
Exchange rate follows Alipay’s official rate at the time of payment.
If your balance is insufficient, we’ll notify you to top up before processing.

⏱️ Processing Time

✅ Same-day payment if request is received before 4 PM (SGT)
🕓 Requests after 4 PM will be processed next working day
❌ If your order is cancelled or address is incorrect, payment will not be made

Let us know via WhatsApp once you’ve submitted your “Let a Friend Pay” request.
We’re here to help make your Taobao & any shopping in China easier with Cargo2SG!