Important for all importers: you must accurately declare the values and descriptions of your imported goods

🚨 Important Policy: Accurate Declaration of Imported Goods

📌 Why It Matters

When using Cargo2SG, you must declare the true purchase value in SGD and accurate item descriptions for all imported goods. This is essential for:

• ✅ Accurate GST declaration to Singapore Customs

• ✅ Valid insurance claims (if needed)

• ✅ Smooth and timely customs clearance

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❗ Under-Declaration Is Illegal

Providing false or undervalued declarations can lead to:

• 🚫 Customs delays

• 🚫 Parcel confiscation

• 🚫 Heavy fines or legal prosecution

📢 “Singapore Customs has observed an increase in under-declared imports and is monitoring such illegal practices.”
— Singapore Customs Media Release, March 2024

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⚖️ Your Legal Responsibility

As the importer, you are legally required to provide true, accurate, and complete information to Cargo2SG for customs declarations.

Penalties for false declarations:

• Fines up to 20× the evaded GST

• Imprisonment, or

• Both, under the Singapore Customs Act

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✅ Why Cargo2SG Is Strict

We take declaration seriously because:

1. We won’t risk our business license and reputation for non-compliance
2. We protect all customers
   • Parcels are shipped in shared containers
   • One false declaration may cause the entire container to be detained by Customs, delaying everyone’s parcels

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📄 What We May Request Customers to Provide

To comply with Customs regulations, we may ask you for:

• 🧾 Proof of purchase (receipts, invoices)

• 📦 Accurate product descriptions and values

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❌ If You Don’t Cooperate

If you:

• Refuse to provide the required information for clearance, or

• Insist on declaring undervalued goods

We may:

• ❌ Reject your shipment, or

• 🚚 Proceed with separate clearance using your NRIC or UEN

  • 💰 S$40 processing fee applies

  • Your parcel will be cleared independently, not with others, by using your NRIC or company UEN

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🤝 Help Us Help You

Cargo2SG is committed to:

• ✔️ Honest, responsible and lawful shipping

• ✔️ Minimizing delays for everyone

• ✔️ Maintaining Singapore’s reputation as a trusted trade hub

We appreciate your cooperation in making the shipping process safe, fair, and efficient for all.